Answering Service

An answering service is business service that answers telephone calls and conveys messages to the clients. The answering service from ADROIT NTS BPO services is capable of doing of this and even more. ADROIT NTS provides expert inbound call centre service, outbound call centre service, customer service assistance, order taking and answering services. We specialize in providing effective and accurate answering service that saves considerable time and saves costs.

ADROIT NTS has well qualified team of professionals that takes messages on behalf of your company and provides the required information. We offer answering services 24/7 and 365 days a year. The received calls are taken by live operators who obtain callers name, address phone number and a brief message. The phone answering service from ADROIT NTS can be a gateway to larger client base. Answering service has become really important when there is limited business hours. Your customers expect support from you 24/7 and 365 days a year and here comes the utility of having answering services.

Some of the companies like emergency home repair, air-conditioning, doctors, real estate, heating, newspaper and so many other companies often use an answering service. Answering services plays an important role in the day to day activities of any business or organization. The minute you turn your phone to an answering service, the call centre representative becomes the face of the company, the voice becomes your business ethics and the smile of your customer service department. The quality of your answering service can save or lose the loyalty of your customers.